People First, Patient Second: See the person as a human being and relate with them on that level, then find out what they need. Connect and Re-Direct. We believe that the person who walks in our door is the 1st priority.
Pursue Growth and Learning: We are a company of self-starters who are never satisfied with the status-quo. We are always learning and not afraid to try new things. Personal growth and development using open and honest communication and regular feedback is vital to our success.
Keep It Positive: We help patients achieve positive and hopeful outcomes. Pain is normal, our goal is to help our patients understand what it means.
Do More with Less: We keep things simple. We are constantly streamlining and automating wherever we can. We strive for essential communication with patients about their body, treatment, and exercises. Less chat, more communication!
Over Deliver/ Go Above and Beyond Expectations: Provide an exceptional experience that was never expected.
Be Fully Present: Give patients and your work 100% Attention.
Model Healthy and Active Lifestyle: “Be the change you wish to see in the world.” Exercise regularly, get regular treatment; be proactive about your health for your patients, friends & family.
Create Community: Patients are part of the Monarch PT family for life, through all ages and stages of life. Employees and staff are also connected and invested in serving the long term goals and mission of our practice. We are a family!
Be part of something bigger: Be a Yes and someone who is standing positively for what’s happening in your life and the lives you touch, and for what you want to have happen in your future (and your patient's future) - you’re a person who’s up to something bigger, and you can inspire our patients by showing up fully in your life.